David Bridges
Are you getting a “This media is now not obtainable” error on Messenger?
Many iOS customers reported that they’re unable to see images which can be despatched to them.
Once you open a photograph on Messenger on an iOS gadget, an error message happens.
The picture can be proven as a grey field and tapping on it won’t reveal it.
On this information, you’ll discover ways to repair “This media is now not obtainable” on Fb Messenger (unable to see images).
Why is the media now not obtainable on Messenger?
The media is now not obtainable on Messenger as a result of there may be almost certainly a battle between the newest iOS replace and the Messenger app.
Many iOS customers reported that they’re unable to see images after they’ve up to date their gadget to the newest model.
You may examine if Messenger is down on downdetector.com/standing/facebook-messenger.
If there’s a spike within the variety of studies, it implies that the app is down for everybody.
The way to Repair “This media is now not obtainable” on Messenger
To repair “This media is now not obtainable” on Messenger, you could uninstall and reinstall the app.
You can even attempt clearing the app’s cache, downloading the Messenger desktop app, or downloading an older model of Messenger.
Repair 1: Uninstall and reinstall the app
- Faucet and maintain the Messenger app and delete it.
- Reinstall Messenger from the App Retailer or Google Play Retailer.
- Open the app and check in to your account.
- Open the present chat and check out viewing the picture/video.
Observe: Don’t fear, you’ll not lose your messages while you uninstall and reinstall Messenger—they are going to be again when you’ve signed in to your account.
Repair 2: Clear the app’s cache
For iOS:
- Open the Settings app and choose “Basic”.
- Choose “iPhone Storage” and choose “Messenger”.
- Choose “Offload App” and choose “Reinstall App”.
For Android:
- Open the Settings app, choose “Apps”, and choose “Messenger”.
- Choose “Storage” and faucet on “Clear cache”.
Repair 3: Obtain the Messenger desktop app
- Obtain the Messenger desktop app: www.messenger.com.
- Open the app and check in to your account.
- Open the present chat and check out viewing the picture/video.
Repair 4: Obtain an older model of Messenger (Android solely)
- Uninstall the Messenger app.
- Go to facebook-messenger.en.uptodown.com/android/variations.
- Obtain an older model (APK) of Messenger.
- Open the app and check in to your account.
- Open the present chat and check out viewing the picture/video.
Additional studying
The way to Disable Finish to Finish Encryption on Messenger
The way to Repair Chat Heads Not Displaying on Messenger
The way to Repair Messenger Bubble Not Displaying
Tessa Everly
Ivy Caldwell
