Apple has briefly paused the rollout of iPadOS 18 for M4 iPad Professional fashions, a number of the most costly iPads that the corporate sells, after some customers complained that the replace bricked their gadgets. Apple acknowledged the difficulty in a press release to Engadget, saying, “We have now briefly eliminated the iPadOS 18 replace for M4 iPad Professional fashions as we work to resolve a problem that’s impacting a small variety of gadgets.”

The difficulty first got here to gentle by Reddit, the place a rising variety of M4 iPad Professional customers described how their iPads grew to become unusable after they tried putting in the most recent model of iPadOS. “Sooner or later throughout the replace my iPad turned off, and would not activate,” a person named tcorey23 posted on Reddit. “I simply took it to the Apple Retailer who confirmed it’s utterly bricked, however they stated they needed to ship it out to their engineers earlier than they may give me a alternative regardless that I’ve Apple care.”

One other Reddit person referred to as Lisegot wrote that the Apple Retailer they took their bricked M4 iPad Professional to didn’t have a alternative in inventory, which meant they they would want to attend 5 to seven days for a working iPad. “Nobody was notably apologetic and so they even insinuated that there was no method for them to know whether or not the replace brought about this,” they wrote.

Having a software program bug brick an iPad is uncommon. ArsTechnica, which first reported this story, identified that iPads can sometimes be put into restoration mode if a software program replace goes unhealthy.

When you personal an M4 iPad Professional, Apple will not give you iPadOS 18 till it fixes the difficulty. It’s not clear when it is going to be fastened.