Sound on Sound responds to social media criticism

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The avalanche of criticisms over the Sound on Sound festival seemed to slow on Day 2. After organizers made changes after the first day, attendees noticed an improvement in overcrowding and long lines. 

Social media users who attended the first day expressed frustration for the overcrowding and waiting hours in line for food and drinks, while others mentioned audio issues, traffic congestion and poor Internet connection. One Twitter user said her husband overheated from the large crowds and started fainting before audience members made room for him to sit down.

In a statement Sunday at midnight, festival organizers promised a better Day 2, which will include walkaways in the performance field, larger “No Chair Zones,” more vendors and better sound quality. 

“We are learning and refining the experience in real time,” the statement said.

People on social media reported notably smaller crowds on Day 2, making it easier to walk around the field and spending significantly less time waiting in line for concessions. Many praised performances from the Dave Matthews Band, Noah Kahan Brandi Carlile and other headliners. 

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“Today’s experience at the festival & yesterday’s were like night & day! Thanks for all the efforts to make improvements for us!” one Facebook user commented. 

The sound quality had mixed reviews among social media users, with many requesting staffers turn up the sound and others noticing an improvement.

Sound on Sound made its first appearance in Bridgeport’s Seaside Park on Sept. 24 and 25. The first day saw 30,000 attendees and performances from Stevie Nicks, The Lumineers and other artists. 

Country singer Zach Bryan experienced technical difficulties for the first 15 minutes of his set and walked off the stage multiple times. The singer only played 20 minutes of the 55-minute set. 

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In a recently deleted tweet, the singer called the first 15 minutes of the set “..the most embarrassing moments I have ever felt playing music through the entire last year of my life..” and retweeted a user’s complaint about him playing only three songs. During the ordeal, audience members showed signs of impatience and chanted “We want Zach.”  

Before the band Caamp performed, promoter Jimmy Koplik told the crowd to move their lawn chairs because too many people brought them and they took up a lot of space. 

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“You should be ashamed of how your ticket holders were treated, and how grossly oversold this event was,” one Facebook user commented under one of the festival’s posts. 

Sound on Sound addressed the backlash in a statement just after midnight on Sunday:

“Our team is working overnight to expand and reconfigure the viewing area to accommodate more space for all fans, and defining walkaways across the performance field for crowd movement. We are also expanding the No Chair Zones in the viewing area and will be more actively enforcing the policy to keep the space in front of the stages open for fans to stand and enjoy the show. Please help us by respecting the No Chair Zone signs in the field tomorrow.”

Festival organizers also posted a weather warning Sunday morning advising that attendees dress for rainy weather and allowing the use of small umbrellas. A thunderstorm occurred during Dave and Tim’s performance Sunday night, according to one Twitter user. 

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  • David Bridges

    David Bridges

    David Bridges is a media culture writer and social trends observer with over 15 years of experience in analyzing the intersection of entertainment, digital behavior, and public perception. With a background in communication and cultural studies, David blends critical insight with a light, relatable tone that connects with readers interested in celebrities, online narratives, and the ever-evolving world of social media. When he's not tracking internet drama or decoding pop culture signals, David enjoys people-watching in cafés, writing short satire, and pretending to ignore trending hashtags.

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