David Bridges
The new feature was unveiled by WhatsApp, which lets users shop for products from JioMart, and pay for them directly within the app. Earlier, people could browse products via WhatsApp but had to exit the app to finish the transaction.
Business messaging is an area with real momentum and chat-based experiences like this will be the go-to way people and businesses communicate in the years to come, Zuckerberg added.
Steps to shop on JioMart using WhatsApp
From here, you will be transported from the usual chat interface of WhatsApp to a more engaging and visually rich shopping experience.
Now, you can browse the entire JioMart catalogue which is neatly organised in categories and subcategories.
You can see all the subcategories here and you can directly switch between different categories from the screen itself without having to go back.
When you wish to buy something, add it to your shopping cart. An easier way to find the products that you want, is to use the search option, Isha Ambani explained.
The next step is to confirm the order and choose the payment method.
“I want to use WhatsApp Pay. But you also can use “Cash on Delivery” and other methods. Before I pay, I can, once again, verify my order. Since WhatsApp Pay is based on UPI, let me now enter my UPI security PIN,” Isha shared.
Maya Kensington
Sophie Langley
