
I’m unsure that X’s communities are ever going to be a key engagement house, or perhaps a worthwhile consideration for many customers. However the X workforce is attempting to spice up communities engagement, within the hopes that it could actually certainly assist facilitate extra forms of dialogue within the app, and probably present one other pathway for progress, and even creator monetization, by enhanced connection inside particular niches.
X’s newest replace on this entrance is that posts from communities that you just’re a member of will now start to appear in your main ‘For You’ feed, offering one other means to spotlight neighborhood discussions within the app.
That would assist to re-engage neighborhood members, by highlighting related discussions from the teams they’ve chosen to hitch, although the truth that X even feels the necessity to increase the looks of such posts means that it’s having points with communities retention.
Communities was initially launched in late 2021, with the intention to present devoted, topic-based areas to share and focus on related topics, with out having to put up for all to see.
The idea aligns with the evolving use of social media platforms, which has seen individuals more and more shifting their sharing and engagement to non-public messaging teams, versus public broadcasting, as a result of potential backlash and criticism that may come once you open your opinions to broader judgment.
Due to the more and more divisive nature of the primary feed, extra individuals have retreated to smaller, extra contained teams, and communities is X’s reply, although up to now it seemingly hasn’t caught on in the best way that was initially hoped.
Early returns on communities didn’t appear to mirror quite a lot of curiosity within the possibility, although earlier administration did report communities gaining extra traction within the months earlier than Elon Musk took over on the app.
However then got here the good employees cull, which additionally included nearly all of the workforce that had been working on communities. Which appeared to be the dying knell for the choice, however extra not too long ago, X proprietor Elon Musk has highlighted the potential of communities as a worthwhile connective possibility.
We’re deprecating Circles in favor of improved Communities & DM group chat
— Elon Musk (@elonmusk) July 8, 2023
Which has sparked renewed give attention to the choice, together with the re-introduction of the power to spotlight a neighborhood in your profile.

So it may nonetheless turn out to be a extra related consideration, although it stays to be seen whether or not it really provides worth to the X expertise, which, actually, will largely hinge on how X communicates the utilization of the choice.
As famous, initially, communities was devised so as to make customers really feel extra comfy about sharing within the app, with the intention to encourage larger participation. The overwhelming majority of X’s 250 million each day lively customers by no means put up themselves, and the event workforce was searching for new choices to deal with this side.
As former Twitter VP of shopper product Jay Sullivan defined early final yr:
“One of many issues I hear from individuals is, ’Hey, I learn quite a lot of stuff. I’m not essentially comfy tweeting or don’t know when or why I ought to tweet. I might really feel higher if I used to be tweeting to a smaller neighborhood of individuals.”
That was the core push behind the event of the choice, but it surely’s not clear whether or not it really addresses that use case, particularly given the diminished motivation for customers to share their content material with a smaller viewers.
As a result of for many common X customers, they’ve already curated their neighborhood, by posting and following others over time, which has enabled them to determine a largely topic-focused group that responds to their updates.
For these customers who’re already lively, posting to a neighborhood simply limits their attain. So why would they try this?
On this sense, it does look like the worth of communities is for newer customers, or these much less comfy within the app. However related group discovery remains to be not nice, and for a lot of, they’re in all probability not going to put up anyway, even with a extra enclosed group, as a result of that’s probably not what the app has historically been for.
X is for staying updated on the most recent information, however dialogue of these matters tends to float off to different locations. The problem of X is the way it retains that engagement in-stream, for which there are not any easy solutions, not less than not but.
Communities may effectively play a key position on this, however it would require some re-angling from the X workforce to speak why individuals would need to use them. And on condition that the X doesn’t even have a communications division, I’m unsure how that push will probably be undertaken, however possibly, by some modifications in publicity, which improve the give attention to communities, that would result in extra take-up.
Perhaps. There’s little proof to counsel this as but, however the X workforce is transferring quick, and updates like this could possibly be one other step in direction of enhanced communities publicity.