
The current turmoil surrounding TikTok’s potential removal from the U.S. adds a layer of urgency to the findings presented in this report.
In a significant collaboration with Ipsos, TikTok has released a comprehensive survey report which delves into the platform’s effectiveness as a product discovery and shopping tool. This report highlights the growing trend among U.S. users who are increasingly utilizing the app for their purchasing decisions.
The findings, derived from a survey involving 3,876 internet users across the U.S., analyze how TikTok’s evolving eCommerce features stack up against those of other applications. If TikTok is permitted to continue its operations in the U.S., these insights could prove invaluable for American retailers looking to adapt their strategies.
You can explore the full report by downloading it here, but in this summary, we’ll highlight several key takeaways that stand out.
One of the primary focuses of the report is TikTok’s role as a powerful product discovery engine. The platform leverages the influence of popular creators, whose insights significantly shape user purchasing behaviors.
Indeed, TikTok’s expansive ecosystem offers users enhanced insights into products, effectively guiding their shopping behavior and influencing their purchasing decisions.

The report also contrasts TikTok’s user sentiment with that of other commerce platforms, showcasing how TikTok’s unique approach fosters a more engaging and distinct shopping experience.

Survey responses indicate that TikTok effectively highlights more trending products, making it a go-to platform for users seeking the latest trends in shopping.

As interest in TikTok’s shopping features continues to rise, it reflects a broader trend of consumers becoming more comfortable making purchases through the app.

While TikTok has not yet emerged as a dominant online selling platform akin to its Chinese counterpart, the increasing utilization of its shopping options signals a growing potential for the app to become a more significant player in the eCommerce landscape.
Additionally, the report provides critical insights for retailers regarding strategies to effectively leverage TikTok for selling their products and engaging with a vibrant audience.

This report contains valuable insights that could encourage more retailers to rethink their strategies and approaches to utilizing the platform for marketing and sales.
However, this potential shift in retail strategy is contingent upon TikTok’s future in the U.S., as the platform faces potential removal due to the government’s push for a forced sell-off.
While there is a possibility that TikTok may be sold to a U.S. entity to comply with regulatory demands, this remains uncertain. The Chinese government has pledged to resist any forced divestiture of the app or its integral algorithms in response to U.S. pressure.
U.S. President-elect Donald Trump has taken steps to extend TikTok’s timeline, aiming to secure its future in the country, which could provide a much-needed reprieve for the platform.
At present, it seems that TikTok’s exit from the U.S. market is imminent, which could render much of this insightful data irrelevant if the situation does not change soon.
However, the landscape can shift rapidly, and nothing is finalized. Should TikTok be permitted to continue its operations in the U.S., these data insights could be instrumental for businesses looking to adapt their marketing strategies.
You can obtain the TikTok/Ipsos “Commerce Redefined” shopping report by downloading it here.