David Bridges
Are your Facebook Messenger filters not working for video calls?
When you open the camera on Messenger, there will be a couple of icons.
To browse the filters on the app, you need to tap on the “Smiley Face” icon.
After you’ve tapped on the smiley face icon, you can choose between multiple filters by scrolling the carousel.
However, the filters might not work or show up on your device.
In this guide, you’ll learn why are your Messenger filters not working on video calls and how to fix it.
Why are my Messenger filters not working?
Your Messenger filters are not working because Facebook is down.
It could also be caused by a bug or a glitch in the app.
Many users are omplaining about the bug online.
There are multiple ways to check if Messenger is down.
The first way is to go to DownDetector and search for “Messenger”.
Make sure to use the US version of DownDetector to get an accurate graph.
If there’s a spike in the graph, it means that Messenger is probably down for everyone.
Another way to check if the app is down is to search for “Messenger down” on Twitter.
Check the top and latest tweets to see if anyone is tweeting about it.
If Messenger is down, it’ll be back up in a few hours or after a new update.
How to fix Messenger filters not working
How to fix Messenger filter not working (5 methods):
- Clear the app’s cache and data: Open the Settings app > Apps > Messenger > Storage > Clear Cache > Clear Data > re-open Messenger.
- Install an older version of Messenger: https://facebook-messenger.en.uptodown.com/android/versions.
- Update Messenger to the latest version.
- Uninstall and reinstall Messenger.
- Wait for 24 to 48 hours.
Clearing the app’s cache is the first method that you should try to fix the filter feature on Messenger.
If you’re using an iOS device, you can uninstall and reinstall the app instead.
Clearing the app’s cache will fix common issues like loading, logging in, and faulty filters.
It will also update the app to the latest version.
If you’re using an Android device, try downloading an older version of Messenger from Uptodown.
Another method is to update the app to the latest version.
Some Messenger updates contain bugs that need to be fixed in another update.
Hence, if you already have the latest version of the app, you need to wait for another update.
If all else fails, you need to wait for 24 to 48 hours.
Further reading
How to Fix Messenger Select an Account Problem
Sophie Langley
Ivy Caldwell
